Who we are
Our website address is: https://www.wavedesign.com/
What personal data we collect and why
We collect your personal information in order to manage your order.This notice applies to the personal data we collect, use and disclose (i.e., process), which generally includes your name, address, telephone number, email address, IP Address, billing and account information.
We process personal data collected in connection with these features for the purpose of responding to your inquiry, and we do so because it is necessary for our legitimate interests in communicating with our customers and investors.
If you complete a general “Contact Us” form on one of our Websites (for example, to ask questions about our paddles), we may process your name, email address, and any information that you provide in the text of your message.
Purchasing Paddles Through our Websites
If you purchase paddles through our Websites, we will process your personal data for this purpose (i.e., name, billing and shipping address information, email address, telephone number, and payment card information), as well as information about your purchases on our Websites, which we may combine with your store purchase information. In addition, if you have created an account you will be able to view your order details when you log into your wavedesign membership. We process personal data for these purposes because it is necessary to perform a contract with you and for our legitimate interest in managing and operating our business.
Information Collected Via Telephone Support
We may collect personal data from you when you contact us via telephone. This will include any information that you may provide us over the telephone about yourself or the issue you are contacting us about.
We will use this personal data solely for the purpose of providing the relevant customer support services to you. We process personal data for these purposes because it is necessary for our legitimate interests in providing support to our customers.
Additional Purposes For Which We Process Personal Data
We may also process personal data that we collect under this notice for the following purposes to the extent permitted by law:
To detect, and protect us, our affiliates and other third parties against misuse of our Websites (such as spamming), negligence, fraud, theft and other illegal activities. We process personal data for these purposes when it is necessary to protect, exercise or defend our legal rights.
To audit compliance with our and their internal policies and to terminate or suspend your accessing or use of our Websites for engaging in any misuse of our Websites or other illegal activities. We process personal data for these purposes when it is necessary to protect, exercise or defend our legal rights.
To conduct appropriate anti-fraud checks in which the personal data that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. We process personal data for these purposes when it is necessary to protect, exercise or defend our legal rights.
To comply with administrative, tax, investigative or other audit requirements or any other legal or regulatory disclosure requirements. We process personal data for these purposes because we are required to do so by law.
As permitted by applicable laws, rules, and regulations, and to comply with any legal or regulatory requirements.
The personal data you provide when submitting your curriculum vitae in the ‘Careers’ section of our Websites is used only for the purposes of consideration for employment and is not used for promotional purposes by us or our affiliated companies, nor is such information sold or provided to third parties. We process personal data for these purposes because we have a legitimate interest in recruiting job applicants.
The personal data you provide when submitting your information in the Casting section of our Websites is used only for the purposes of your consideration for a modeling role or for employment in one of our stores and is not used for promotional purposes by us or our affiliated companies. We process personal data for these purposes because we have a legitimate interest in recruiting models.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Information Shared with or Collected Directly by Third Parties
We do not sell, or grant rights to third parties to process your email address for their own marketing purposes.
We do not sell or grant rights to third parties to process your postal address for their own marketing purposes.
You should also be aware that we may disclose personal data about you if we are required, or we genuinely believe that (i) we are required, to do so by law or legal process, (ii) if we reasonably consider that it is necessary to protect the users of our Websites, or (iii) in connection with an investigation of suspected or actual fraudulent or other illegal activity.
How long we retain your data
Contractual purposes Legal obligations: for the entire term of the contract and, after the contract has ended, for 10 years.
Controller’s rights and Out-of-court debt collection: in the event of out-of-court disputes, for the term of such disputes, until the expiry of enforceability deadlines of the appeal action.
Website Operation: for the duration of the navigation session on the Website. Once the storage periods indicated above have expired, the Data will be destroyed, erased or anonymised, in line with erasure and backup technical procedures.
What rights you have over your data
If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.